TERMS AND CONDITIONS

These terms and conditions form a part of your agreement with Jodechi Coaching and CBT and apply to your Coaching and CBT Sessions.  In these terms and conditions, all references to “us”, “our” and “we” mean Jodechi Coaching and CBT. 

Terms of Coaching

The Coaching and CBT Programs are created and sold as whole packages and cannot be altered or partially completed in any way.  If you are enrolled in continuing Coaching or CBT, the term of coaching (number of sessions over monthly term) you must complete all these sessions.  Unused sessions due to premature withdrawal from the Program may not be eligible for refund, credit or transfer.

Coaching Calls

You understand that the Program provides personal Coaching services with a qualified and trained coach and could include other tele-calls, webinars and online coaching materials in addition to your Coaching Sessions. Unless otherwise specified, Clients receive the number and duration of coaching sessions as purchased. If you miss any scheduled sessions, there are no make-up sessions or refunds. 

Program changes

Jodechi Coaching and CBT reserves the right to change, modify or cancel the Program as considered necessary.  Any such change will be made in consultation with the Client.

Initial Cancellation Period

Refunds are only available if the services have not commenced in any way; if this is the case and commencement of services has been agreed to take place a full refund shall not be available. 

Refunds may take up to 14 days to process after notice of cancellation.

Cancellation by mutual agreement

If at any time either the Client or Coach believe that the Coaching Sessions and agreement are no longer serving the needs of the Client, they may initiate a discussion to rectify the situation prior to cancelling the Program or Sessions.  Initial contact should be through email wherein the Client or Coach detail their beliefs and reasons for such beliefs.  A discussion will then occur between the Client and Coach to resolve any issues and determine resolution.  If after discussion both parties agree the resolution to be termination of the agreement, then a refund of any amount paid for unused services will be given to the Client within seven (7) business days.

Notice of Cancellation

All notice of cancellation must be in writing and emailed to info@jodechicoachingandcbt.com with a minimum of 48 hours’ notice. Voicemail and verbal correspondence do not constitute acceptable cancellation notice.  Cancellation notice will be deemed to be the date on which Jodechi Coaching and CBT receives the written notification.  Should the client fail to notify us in writing of any changes and not attend the event, there will be no refunds, credits or transfers available.  Where the client has purchased a package of sessions, failure to notify us within the required timeframe will result in one session being lost.

Intellectual Property

All material relating to the Program is subject to copyright and other intellectual property rights. The copyright in all such materials remains the property of their owners and may not be recorded, used or reproduced, without the written permission of the copyright owner. You agree not, at any time, to do anything that would infringe the intellectual property rights in such materials.

Indemnification

The undersigned agrees to release Jodechi Coaching and CBT, its officers, employees and representatives and their respective heirs, successors and assigns form any claims which the undersigned may otherwise have been arising out of or in any way related to participation in the Coaching Program and harmless from any loss or liability from actions taken or situations created as a results of the Coaching Sessions or relationship.  You understand that all action taken is performed voluntarily.

Agreement

By entering into a Coaching Agreement either through signing a Coaching Form/Agreement with Jodechi Coaching and CBT or paying any amount to Jodechi Coaching and CBT for Coaching Services. You agree to abide by the terms and conditions as set out above.

Links to Other Websites

Our Website may contain links to third party websites. These links are provided solely as a convenience to you. By linking to these websites, we do not create or have an affiliation with, or sponsor such third party websites. The inclusion of links within our Website does not constitute any endorsement, guarantee, warranty, or recommendation of such third party websites. Jodechi Coaching and CBT has no control over the legal documents and privacy practices of third party websites; as such, you access any such third party websites at your own risk.

Site Terms of Service Modifications

Jodechi Coaching and CBT may revise these Terms of Service for its Website at any time without notice. By using our Services, you are agreeing to be bound by the then current version of these Terms and Conditions.

Indemnity

You accept defend, indemnify, and hold safe Jodechi Coaching and CBT, its affiliates, and their corresponding officers, directors, agents and workers, from and against any claims, actions or demands, including without limitation affordable legal, accounting, and other provider charges, affirming or resulting from (i) any Content of material on the Site, (ii) Your use of any Coaching Content, or (iii) Your breach of the terms of these Terms. Jodechi Coaching and CBT will provide notice to You promptly of any such claim, match, or case.